The Citizen CT-S4500 is a 4-inch (112 mm) thermal receipt printer for retail, hospitality, kiosks and betting counters that need wider receipts, tickets or reports. It prints at up to 200 mm/s in 203 dpi, handles receipt, label and ticket media from 58 to 112 mm wide and – thanks to its compress driver – can even replace an A4 printer by scaling documents down to receipt width. This version, CTS4500XTEBX, is black with Bluetooth (Apple MFi) + USB for printing from iPads, iPhones, Android tablets and PCs; it comes with a Citizen AC adapter and a power cord with an EU (Schuko) plug – no cable is needed for Bluetooth printing (USB cable not included).
📦 What's in the box – CTS4500XTEBX
- ✅ Citizen CT-S4500 printer – black, Bluetooth (MFi) + USB
- ✅ Power supply – external Citizen AC adapter (24 V DC, 2.5 A)
- ✅ Power cord – EU plug (Schuko)
- ✅ Bluetooth interface board (MFi) – pre-installed – wireless printing from iOS, Android and Windows devices without a cable
- ❌ USB cable – NOT included – only needed for a wired USB connection – Bluetooth printing works without a cable
- ✅ Starter paper roll – thermal paper sample roll to get you started
- ✅ Media shaft – for label and ticket rolls with a large core
- ✅ USB cable clamp – holds the USB cable securely in place
- ✅ Setup guide – drivers, utilities and manuals are a free download from Citizen
💡 Useful extras: the Bixolon USB-KAB-G USB cable for a wired USB connection; 80 mm thermal paper rolls (Zebra Z-Perform 1000D 60 (3013286) or Citizen 3623200) – simply slide the built-in paper partition to 80 mm; for a network connection, the Bluetooth board can be replaced with a Citizen interface board – Citizen PPZ60103S (Ethernet), Citizen PPZ60112S (Wi-Fi), Citizen PPS00276S (RS-232). The drawer kick-out port (24 V) can open up to two standard cash drawers automatically with every sale.
Key Features
- Wide 112 mm format – a 104 mm print width fits more information on every line: itemised receipts, tickets, delivery notes and reports; the compress driver scales A4 documents down to 4-inch paper.
- Fast 200 mm/s printing – sharp 203 dpi text, logos and barcodes keep queues short.
- Bluetooth with Apple MFi – print wirelessly from iPads, iPhones and Android tablets (Bluetooth 3.0 + EDR, SPP and iAP profiles) or connect a PC via USB; ideal for mobile and tablet-based checkouts.
- Receipts, labels and tickets – gap and black-mark sensors, media up to 150 µm thick, a supplied media shaft for large-core rolls and an adjustable paper partition from 58 to 112 mm.
- High-opening cover, drop-in loading – rolls up to 102 mm in diameter simply drop in; front paper exit and tool-free maintenance.
- Guillotine auto-cutter – full or partial cut, rated for 1 million cuts.
- USB charging port – charge a tablet or smartphone straight from the printer (up to 2.1 A): ideal for mobile POS.
- Two cash drawers – the drawer kick-out port drives up to two 24 V cash drawers that open automatically with every sale.
- ESC/POS compatible – drivers for Windows, macOS, Linux, iOS and Android, plus OPOS, JavaPOS and SDKs; works with most POS software, including Loyverse.
- Energy-efficient and stylish – ENERGY STAR, only 1.5 W in standby, one button and two LEDs; a sleek black or pure white case.
Ideal Applications
- Retail checkouts that need detailed, itemised receipts and returns slips
- Restaurants, hotels and hospitality – bills, kitchen tickets and reports
- Kiosks, ticketing, betting and gaming counters
- Rental, hire and service desks – contracts, delivery notes and A4 documents on 4-inch paper
- Tablet-based and mobile POS stations – with the built-in USB charging port
All CT-S4500 Versions
The highlighted row is the version you are currently viewing.
| Part Number | Color | Connectivity | Power Cord | |
|---|---|---|---|---|
| CTS4500XNEBX | Black | USB | EU (Schuko) | View product |
| CTS4500XNEWX | White | USB | EU (Schuko) | View product |
| CTS4500XTEBX (this version) | Black | Bluetooth + USB | EU (Schuko) | Viewing |
| CTS4500XTEWX | White | Bluetooth + USB | EU (Schuko) | View product |
Technical Specifications
| Part Number | CTS4500XTEBX |
|---|---|
| Model | Citizen CT-S4500 Bluetooth + USB |
| Printer Type | 4-inch (112 mm) POS thermal receipt printer (single-station, front exit) |
| Print Method | Direct thermal line printing |
| Resolution | 203 × 203 dpi (8 dots/mm) |
| Print Speed | Max. 200 mm/s |
| Paper Width | Media width 58–112 mm (adjustable paper partition); print width max. 104 mm / 832 dots on 112 mm paper, 72 mm on 80 mm paper |
| Characters per Line | 112 mm paper: 69 (Font A) / 92 (Font B) / 104 (Font C) |
| Roll Diameter | Max. 102 mm; core 12–25.4 mm inner diameter (25.4 mm for paper over 85 µm) |
| Paper Thickness | 65–150 µm (receipt paper 65–85 µm; labels and tickets up to 150 µm) |
| Media Type | Thermal receipt rolls, thermal label rolls and tickets (gap and black-mark detection) |
| Auto-cutter | Yes – guillotine auto-cutter, full and partial cut; life 1,000,000 cuts (receipt paper) / 200,000 cuts (label paper) |
| Interfaces | Bluetooth interface board (pre-installed) + USB 2.0 Full-Speed (Type-B) |
| Wireless | Bluetooth 3.0 + EDR, Class 2, SPP and iAP profiles, Apple MFi certified |
| Mobile Printing | iOS (Apple MFi), Android and Windows via Bluetooth; USB charging port for a tablet or phone (max. 2.1 A) |
| Drawer Kick-out | Yes – 2 cash drawers, 24 V DC |
| Emulation / Command Set | ESC/POS |
| Fonts / Character Sets | Font A 12 × 24, Font B 9 × 17, Font C 8 × 16 dots; PC437, 850, 852, 857, 858, 860–866, WPC1252, Katakana, Thai, TCVN-3, Kanji, GB18030, BIG5, Korean |
| Barcodes | 1D: UPC-A, UPC-E, EAN-13 (JAN), EAN-8, ITF, Code 39, Code 93, Code 128, Codabar (NW-7), GS1 DataBar; 2D: PDF417, QR Code |
| Drivers & Software | Windows, macOS, Linux (CUPS), iOS and Android drivers; OPOS, JavaPOS, SDKs; compress driver (A4 to 4-inch) |
| Data Buffer | 4 KB or 45 bytes (selectable) |
| Memory | User memory 384 KB (logos and user-defined characters) |
| Sensors | Paper end, adjustable paper near-end, gap and reflective black-mark media sensors |
| Power Supply | External Citizen AC adapter (included): AC 100–240 V, 50/60 Hz in, 24 V DC / 2.5 A out – power cord with EU plug included |
| Power Consumption | Approx. 65 W printing, approx. 1.5 W standby (ENERGY STAR) |
| Dimensions (W × D × H) | 170 × 216 × 151 mm |
| Weight | Approx. 2.5 kg |
| Color | Black |
| Installation | Horizontal only – front paper exit, top drop-in loading (not for vertical or wall mounting) |
| Operating Temperature | 5 °C to 40 °C |
| Storage Temperature | −20 °C to 60 °C |
| Humidity | 10–90% RH, non-condensing (10–80% RH with 85–150 µm media) |
| Reliability | Auto-cutter: 1,000,000 cuts (receipt paper) |
| Print Head Life | 100 km / 200 million pulses (receipt paper); 50 km / 100 million pulses (label paper) |
| Certifications | CE, UL, C-UL, FCC Class A, VCCI; ENERGY STAR |
| Warranty | 24 months (including print head and cutter) |
| In the Box | Citizen CT-S4500 printer (Bluetooth + USB, black), Citizen AC adapter (24 V DC, 2.5 A) with EU (Schuko) power cord, media shaft (for large-core label/ticket rolls), USB cable clamp, sample paper roll, quick start guide – USB cable NOT included (not needed for Bluetooth printing) |
Which version should you choose? Pick USB (CTS4500XNEBX black, CTS4500XNEWX white) for a PC-based checkout – and add a LAN, Wi-Fi or RS-232 board whenever you need it. Choose Bluetooth + USB (CTS4500XTEBX black, CTS4500XTEWX white) to print from iPads, iPhones and Android tablets. All versions come with a Citizen AC adapter and an EU (Schuko) power cord; a USB cable is ordered separately. Compare other models in our POS Receipt Printers collection or contact our team for volume pricing.
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